Effective Date: January 01, 2020
What this policy covers
This policy covers how Pocket Story treats personal information that we collect and receive. Personal information is information about you that is personally identifiable like your name or email address and that is not otherwise publicly available.
Pocket Story is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer.
What do we collect
We automatically collect general information such as your in-game activity, your device ID, MAC address, advertising identifier, OpenUDID, Facebook ID, IMEI number, hardware type, the version of your operating system (“OS”), and your location (based on your Internet Protocol (“IP”) address). This information helps us define trends toward the use of our service. It can be also used to contact you for customer service purposes and to troubleshoot issues.
The data we collect does not include personal or any other information kept on your device or computer that is not related to our services.
How we use the information we collect
Pocket Story uses the information for the following purpose: improving the quality of our services, customer service, marketing, and research. We do not use your data for any other purpose than helping us build better applications, websites and customer services.
The data we process using third party tool is anonymized under the form of aggregated information. It does not allow us to track or identify you personally.
How do we collect information
To improve our service within our application, we use different third-party tools that collect data. Those third-party are used for the following reasons: collect analytical information about user experience, send notifications, send custom advertisement and manage payment transactions.
Those third-party include Google Play Services, App Store Services, Firebase Analytics, Firebase Authentication, Firebase Storage, OneSignal, Facebook Connect, Admob, Unity Ads, Facebook Audience Network.
The third parties may have access to your personal information in connection with our service. These third-party tools are sharing some data with us. In most cases, it is under the form of aggregated information that does not allow us to identify you personally.
We may also acquire other information from you through email exchange for customer service purposes or through our Social network page.
If you sign into the Service with Facebook Connect into some of our services, we will only collect a Facebook ID. This allows us to help you with the support if you have an issue and contact us. Facebook Connect will also give us under an aggregate form personal information from our users. Those information does not allow us to identify you. They help up collect analytical data about our users.
We will never collect information about what you like, share and post on Facebook. We will only have access to information in an anonymized form.
We use Admob, Unity ads and Facebook ads for advertisement. They might target their advertisement according to data they previously collected from you. It may also collect and use information about you, including platform, application and OS version, device identifiers, advertising identifiers, etc. They are also likely to collect information related to the performance of their service: how many times an advertisement is shown, how many advertisements have been seen etc.
We use both session and persistent cookies on the Service and we use different types of cookies to run the Service. In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
Information sharing and confidentiality
We limit access to personal information we collect about you to employees and contractors who we believe need to use this information to contact you or do their jobs [With a usage restricted to what this privacy is defining].
Except for third-party tools, we might provide the information to trusted partners who work on behalf of Pocket Story . These companies or persons may use your personal information to help us communicate with you about offers. However, these companies or persons do not have any independent right to share this information, nor are they permitted to keep or store that information.
We will never sell or give away your personal information. They might be only used for the purposes previously stated.
How long do we retain your personal data
We retain personal data as long as you have an open account with us or as otherwise necessary to provide the Services to you and improve the Services for all users generally. We might still hold data afterward in a depersonalized form that will in no way allow us to identify you personally.
Note that we will erase emails we received to our email@example.com every two years.
We might retain personal data longer in some cases if we have to, to comply with legal obligation: for example in the case of a court conflict.
How can you control your personal information you share using our service
When accessing our service, we automatically inform you about the information we collect and with whom we share them. We offer you the possibility to tailor the data you agree to share.
If you want to know the information we collected about you, or if you want us to delete any personal information we collected about you, please send an email to firstname.lastname@example.org with the main object “Personal Data”, detailing your request.
We will do our best to remove every personal information in our hands. Note that some information might remain under the form of aggregated data, which won’t allow us to identify you personally. Also, we won’t be responsible for the information shared with a third party service.
About data security
We are working with tools offering standard data protection and encryption. We are committed to never store unnecessary information about you on our server and on the tool we use. As we store very little personal information about our users, the risk of personal information leak on our side is highly narrowed.
However, we cannot guarantee you we will never face an unauthorized entry into our database, software or hardware that may compromise your data.